Privacy Policy

Information We Collect

When you interact with Ciyifu-vukaha, we collect various types of information to provide you with personalized nutritional guidance and improve our services. This includes personal information you voluntarily provide, such as your name, email address, contact details, and health-related information necessary for creating customized nutrition plans.

How We Use Your Information

Your information serves multiple purposes within our platform. Primarily, we use it to create personalized nutrition plans tailored to your specific needs, dietary restrictions, and health goals. This data also helps us improve our services, communicate important updates, and provide customer support when needed.

We analyze usage patterns to understand how users interact with our platform, which helps us identify areas for improvement and develop new features. Additionally, we may use your contact information to send you relevant educational content about nutrition and wellness, though you can opt out of these communications at any time.

Data Protection and Security

Protecting your personal information is our top priority. We implement industry-standard security measures including encryption, secure servers, and regular security audits to safeguard your data. All sensitive information is encrypted both in transit and at rest using advanced encryption protocols.

Our team receives regular training on data protection best practices, and we limit access to personal information to only those employees who need it to perform their job functions. We also conduct regular security assessments and update our protection measures as new threats emerge.

Information Sharing and Third Parties

We don't sell your personal information to third parties. However, we may share certain data with trusted service providers who help us operate our platform, such as cloud hosting services, payment processors, and email service providers. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

In some cases, we may need to disclose information to comply with legal obligations, protect our rights, or ensure user safety. This might include responding to court orders, law enforcement requests, or preventing fraud and security threats.

Your Rights and Choices

You have significant control over your personal information. You can access, update, or delete your account information at any time through your user dashboard. If you want to download a copy of your data or request complete deletion of your account, you can contact us directly.

Data Retention and Storage

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is typically kept while your account remains active, plus a reasonable period afterward to handle any potential issues or legal requirements.

Health and dietary information used for creating nutrition plans is retained to ensure continuity of service and track your progress over time. However, you can request deletion of specific information or your entire account at any time. We also automatically delete certain types of usage data after predetermined periods to minimize data storage.

International Data Transfers

As a Lithuanian-based company, your information is primarily processed and stored within Lithuania. However, some of our service providers may be located in other countries with different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to Lithuanian privacy standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. These small files are stored on your device and help us understand how you use our platform. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired). Some cookies are essential for platform operation, while others help us improve user experience and provide personalized content.

Children's Privacy

Our services are designed for adults aged 18 and older. We don't knowingly collect personal information from children under 18. If we discover that we've inadvertently collected information from a minor, we'll delete it promptly. Parents or guardians who believe their child has provided personal information to us should contact us immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or prominent notices on our platform. We encourage you to review this policy regularly to stay informed about how we protect your information.

Minor updates that don't materially affect your rights may be made without notification, but the effective date at the bottom of this policy will always reflect the most recent version. Continued use of our services after policy updates constitutes acceptance of the revised terms.